Privacy Policy

1. Introduction

Welcome to GiftPick.co.uk ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://giftpick.co.uk and use our services.

If you have any questions or concerns about this Privacy Policy or our practices with regard to your personal information, please contact us at hello@giftpick.co.uk.

2. Information We Collect

2.1 Personal Information You Provide

We collect personal information that you voluntarily provide when you:

• Register for an account
• Use our gift recommendation service
• Subscribe to our newsletter
• Contact us for support
• Participate in surveys or promotions

This information may include:

• Name and contact information (email address)
• Gift preferences and interests
• Demographic information
• Account credentials
• Communication preferences

2.2 Information Collected Automatically

When you visit our website, we automatically collect certain information about your device and usage patterns:

• IP address and device identifiers
• Browser type and version
• Operating system
• Pages visited and time spent
• Referring websites
• Search queries and interactions

3. How We Use Your Information

We use your personal information for the following purposes:

3.1 Service Provision

• Provide personalized gift recommendations
• Process and fulfill your requests
• Manage your account and preferences
• Improve our recommendation algorithms

3.2 Communication

• Send you newsletters and promotional content (with consent)
• Respond to your inquiries and support requests
• Send important updates about our services
• Notify you about changes to our policies

3.3 Analytics and Improvement

• Analyze website usage and user behavior
• Improve our website functionality and user experience
• Develop new features and services
• Conduct research and analytics

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website:

4.1 Types of Cookies We Use

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used to deliver relevant advertisements

You can control cookie preferences through your browser settings. However, disabling certain cookies may affect website functionality.

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

5.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

• Website hosting and maintenance
• Email marketing services
• Analytics and data processing
• Customer support services

5.2 Amazon Associates Program

As participants in the Amazon Associates Program, we may share certain information with Amazon when you click on affiliate links. This helps us earn commissions while providing you with relevant product recommendations.

5.3 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication
• Employee training on data protection

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

8. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

8.1 General Rights

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Objection: Object to certain processing activities

8.2 Marketing Communications

You can opt out of marketing communications at any time by:

• Clicking the unsubscribe link in our emails
• Contacting us at hello@giftpick.co.uk
• Updating your account preferences

9. Third-Party Websites

Our website may contain links to third-party websites, including affiliate links to retailers like Amazon. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Last updated" date
• Sending you an email notification (for significant changes)

We encourage you to review this Privacy Policy periodically.

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: hello@giftpick.co.uk
• Website: https://giftpick.co.uk
• Subject Line: Privacy Policy Inquiry

We will respond to your inquiry within a reasonable timeframe, typically within 7 days.